Reviews

Another great customer experience with Supreme Service Today. Zach was incredibly professional and knowledgeable and did an incredible job examining my heater to make sure it will function properly for me this winter. I never got the impression he was trying to sell me things I didn’t need. And he had a solid rationale for anything he did recommend for me, including cost information so I could easily understand the trade offs. He followed up with an invoice and service report that covered everything he did for me today, along with pictures to record the state of my heating unit today in case anything should go wrong in the future. A 10 out of 10 for sure!

Zach D. arrived to my fall service appointment and went straight to work checking all components of my heating and cooling system, including the ducts. He spent time with me at the end of the appointment to discuss everything he checked and we reviewed his findings. He was very professional and I would have him back for every appointment because of his competence and professionalism!

Zack O. gave us a very detailed report on our HVAC system. He pointed out potential issues with pictures. He explained technical metrics in such a way that a regular homeowner like me can understand. Exceptional service from Zack!

Ricardo was very professional. Very good technician. He was very thorough. He went over and above the minimum to get the job done. I was very impressed by the extra care and attention given to install my new HVAC. I highly recommend him.

Yonas did the most thorough (semi-)annual evaluation of heat pump system that I've ever seen.
Yonas checked many details, gave great answers to my questions, and pointed out some things to watch in coming months.
Yonas laid out a few options we have for going forward and patiently each.
Supreme Service Today emailed a full report that helped me see that all the detailed checks Yonas did were standard procedure for this fine company, though in my 42 years of owning homes I've never seen such attention to details of my heating and air-conditioning services.
Supreme Service Today's service is truly "supreme" - much better than all the rest !!
I will be calling them First from now on! 🙂

Ricardo C and Ernesto came to install my new heat pump and water heater. They came on time and did a stellar job on the installations. Ricardo explained how to use the system and the thermostat. What I did not know was Ricardo sent in my registration for my heat pump saving me from finding the model numbers and serial numbers. I am very happy with the job done and will continue to use Supreme Service. This is my 2nd review and I had to use a different google account to place, the first was repair on old system. I posted that as Howard Lee

Supreme service techs are always very thorough and knowledgeable. I appreciate when they run through everything they did. I'm also appreciative of their advice regarding system longevity.

Yaseff was awesome! Professional and very nice. He gave me several options to fix the issue. I will recommend him to family and friends.

John was very professional and experienced. He was able to address all of my questions. Our hot water heater was installed and it's working wonderfully. Supreme Services is an excellent company especially when it comes to scheduling service.

Three years ago I had Supreme Service Today to replace our old HVAC and install a new one. Since then I have been using them for maintenance of the unit and for other services that they provide.
Quincy, the technician who came today for the winter check up of our HVAC, is polite, respectful and friendly . He showed me pictures of the condition of the unit and explained the work he did. Quincy did a great job and even cleaned up afterwards. I will continue to use Supreme Service Today and make sure to ask for Quincy again next time I need service.
A. Santos

First time using this company for my HVAC needs. Beyond happy with the service and the Tech (Zach R). Professional and thorough work performed. You have a new customer after my experience today.

Supreme Service Today has been an exceptional company to work with from begining to end. Very pleased with results. Professional and courteous from installation to setting up the unit. The entire Staff has been fantastic.Josh Q was very helpful with the thermostat power issue and how to resolve.
If you’re having issues with your AC given them a call.
Thank you Denny and Alex.

The first plumber that was sent out was horrible. Needed an outdoor faucet/hose bib replaced. Relatively simple. I was charged over $400 and the guy did an incredibly sloppy job. I showed his work to other plumbers and they were shocked by the cost and by his horrendous work. I called Supreme Service Today right away and explained the situation to them. I was reassured that a different plumber would be sent out ASAP and would fix the issue at no cost. And that’s exactly what happened. A few days later, Justin came out and did an amazing job. He didn’t rush it like the previous plumber and made sure he had all the right parts, even if it meant having to run out to the store to get them. Not only that, it was about 90 degrees out, but he kept his cool. This company almost lost a long time customer over a sloppy job and an outrageous charge. Justin restored my faith in Supreme and I will be requesting him in the future.

I had a hard time finding a company to fix my ductless AC. Supreme Service was great to work with and went out of their way to find a solution that worked for me. Their team in the office was helpful and responsive and their field techs, especially Yonas, we're thorough and professional. Yonas took the time to explain the issue and my options and followed up with me to answer any questions as I decided which option to select. There was no sales pressure from them, only a desire to do a good job and help me fix an problem.

Sean reminded me why I keep going back to Supreme. We’ve been extremely unhappy with our system almost entirely due to the nest thermostat (which the salesperson actually recommended against at the time). This was our third issue in three years. Sean came for the third issue and promptly fixed the issues, explaining each one in detail. Importantly, he ensured we got the best value for the warranty on our system. Coincidentally, we are moving soon but because of todays experience we will be calling supreme to upgrade the next house’s systems!!!

DJ, was an awesome technician. Super friendly but also more importantly very technical smart. I would highly recommend Supreme Service and especially DJ for anymore HVAC work. But I'm sure the quality work DJ did I will not being any new service in the future.

DJ was phenomenal during my biannual AC tune-up. He also did a great job cleaning the AC unit coils. He was on-time, did the job quickly and was very thorough with the examination of the unit. I commend his customer service and the quality of the work he did! I highly recommend him and the Supreme Service Today team for your HVAC tuning and cleaning needs!
Updated: It by accident deleted my previous review, but two months ago Zach also came out to do a similar tune-up job on the furnace side. He also was professional and thorough in his examination. DJ and Zach are excellent technicians and you can see that in the quality of the work they do and the customer service they provide!

Very impressed with responsiveness and options for replacing our water heater. All services completed same day. Communication was great and will definitely be using this company in the future. Thank you to all for an exceptional experience.

Sean was amazing! We was very thorough. He explained everything and answered all of my questions. Provided me pictures of the inside of my HVAC unit and provided his professional opinion. He wasn’t forceful or pushy about making a decision same day as I told him I would have to consider the repair options. I loved that I was provided 3 options, good, better, best, for repair. Sean also was very clean, and put things back the way he found them. I am scheduling the repair soon and will provide an update after it has been completed.

Zach was wonderful. He really took the time to explain everything clearly when he was fixing our air conditioning! Thank you.

Sean was very friendly and helpful in installing a new smart thermostat at my house after my old thermostat stopped connecting to my wifi network. He explained every part of the process and made sure everything was in working order before leaving.

Zaber and his crew were amazing. They both worked until dark for 2 days with no breaks to get the job done. They left my home clean as can be. These 2 man deserve praise from supreme air.

Our experience with Supreme has been great. We had a drain clog and our technician, Brett, was on time, friendly, and very helpful. He came in on the weekend and was happy to help troubleshoot with us in order to fix our urgent problem. We would recommend Supreme and Brett highly!

Gyan came to troubleshoot a thermostat issue. Apparently it would not work with my humidifier. He was respectful and professional.He researched the issue and realized that the thermostat that was installed would not support the humidifier. He replaced the thermostat and tested the system before leaving. It worked correctly when he left.

Jason came to do a diagnostic and report on my drainage and plumbing system. He was very knowledgeable and thorough when doing his inspection. I'm very pleased that he found and fixed a leak in my basement that I was unaware of. He was friendly, pleasant and polite.

Yonas is a knowledgeable and trusted technician. He always does a thorough job and explains what he’s done and what he thinks needs to be done to keep our system running safely and efficiently. He is also very pleasant and courteous.

On time arrival. Professional demeanor, very detail oriented and methodical in troubleshooting the issue. Value added solutions and recommendations provided from a repair versus replace perspective. Now currently scheduled for an HVAC duct cleaning and an area leader inspection for replacement quote. Highly recommended.

Working with Supreme Service Today has been a positive experience. From the initial consultation for the estimate to the end of installation, everyone that I interacted with behaved as true professionals of their trade. Sean did a great job of answering my many questions, exploring options for service, planning for the future and was a great communicator prior to the start of the job. Saber and Santos were both excellent in the installation process. They answered my many questions as I observed the whole process of the two of them removing my old units and installing brand new heating/cooling units and relocating my thermostat. I couldn't be more pleased. Suffice it to say, I have peace of mind in the excellent work Saber and Santos provided and am pleased with the overall experience with this company.

Repaired a previously installed water based backup sump pump. Plumber Justin was awesome. Justin was very nice, calm, thorough, organized, and seemed very knowledgeable. Highly recommend him for plumbing projects. Deborah followed up after the service to make sure I was satisfied. She was very awesome as well.

Very pleased with service call and follow-up. Sean diagnosed the problem and ordered parts. Part came within 24 hours and Supreme scheduled a 2nd visit the next day. Sean was dispatched again and was running late, but Supreme let us know. He didn't bail-out. Came to our home at around 7:30 P.M. He was pleasant as before and didn't rush to get it repaired. Supreme did the original install of the entire system about 3 years ago and their service support was as good as their initial work.. Definitely recommend.

They were professional and advised me on how to reduce my gas heating bills by recommending proper cavity closure. Their customer service approach is very impressive. They also went above and beyond to resolve my Zoning issues. I am overjoyed.